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AI in Distribution: Creating Operational Resilience Through Better Workflow Governance
Distribution leaders are under pressure to improve service levels, protect margins, and respond faster to disruption. This article explains how AI-driven workflow governance strengthens operational resilience across order management, inventory, procurement, logistics, customer service, and partner operations. It outlines decision frameworks, architecture choices, implementation priorities, governance controls, and practical ways ERP partners and enterprise teams can scale AI responsibly.