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AI Governance Strategies for Retail Enterprises Modernizing Cross-Channel Workflows

Retail enterprises modernizing cross-channel workflows need AI governance that protects customer trust, aligns operating models, and accelerates measurable business value. This article outlines decision frameworks, architecture trade-offs, implementation roadmaps, and executive recommendations for governing AI agents, copilots, predictive models, and generative AI across merchandising, service, supply chain, and commerce operations.