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Logistics Operations Workflow Governance for Reducing Exception Management Delays

Logistics exception delays rarely come from a lack of effort. They come from weak workflow governance, fragmented ownership, inconsistent escalation rules, and poor system coordination across ERP, TMS, WMS, carriers, and customer service. This article explains how enterprise leaders can use workflow governance, orchestration, event-driven automation, and decision frameworks to reduce exception management delays while improving accountability, service levels, and operational resilience.