Logistics Workflow Architecture for Cross-Platform Exception Management
Cross-platform exception management in logistics requires more than alerts and manual escalations. It needs a workflow architecture that connects ERP, WMS, TMS, carrier, marketplace, and customer systems through governed APIs, event-driven orchestration, and operational visibility. This article explains how enterprise teams can design a business-first architecture that reduces disruption, improves response time, and creates a scalable foundation for resilient logistics operations.