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Retail Integration Governance for Connected Customer, Store, and ERP Systems
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Retail Integration Governance for Connected Customer, Store, and ERP Systems

Retail integration governance is no longer a technical afterthought. It is the operating model that keeps customer, store, commerce, inventory, finance, and partner systems aligned as retailers scale omnichannel operations. This article explains how to design governance for APIs, events, identity, data quality, security, and change management so retail organizations can reduce operational risk, improve decision speed, and support connected customer experiences.

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