Retail Reseller Governance in OEM ERP Service Networks: A Channel-First Model for Scalable Recurring Revenue
Retail reseller governance is no longer a contract administration issue inside OEM ERP service networks. It is a strategic operating model that determines partner profitability, customer outcomes, compliance posture, and long-term platform scalability. This article outlines how ERP vendors, MSPs, system integrators, and white-label SaaS providers can design governance frameworks that align onboarding, service delivery, pricing, cloud operations, customer success, and risk management across distributed partner ecosystems.