Global ยท Professional Services

Improved project margins by 19% through real-time utilization tracking

A multi-country professional services firm replaced disconnected time tracking, billing, and finance tools with SysGenPro ERP to gain real-time visibility into utilization, project margins, and revenue forecasting.

Case study visual

Business Snapshot

Professional Services
Company size: 150+ consultants
Operations: Projects delivered across 4 countries
Business model: Time & material and fixed-price projects

What Triggered ERP Change

  • Project margins fluctuated without clear root causes
  • Delayed billing impacted cash flow
  • Leadership lacked visibility into consultant utilization

Challenges Before ERP

  • Time tracking and billing handled in separate tools
  • Manual margin calculations at month-end
  • No real-time view of project profitability
  • Difficulty forecasting revenue and resource demand

Why SysGenPro

  • Integrated time tracking, project costing, and billing
  • Real-time utilization and margin dashboards
  • Unlimited users for consultants and project managers
  • Strong finance and revenue recognition workflows

Solution Overview

SysGenPro ERP unified time tracking, project costing, billing, and finance into a single system, enabling real-time utilization monitoring, accurate billing, and predictable project margins.

Implementation Approach

  • Standardized time-entry workflows across teams
  • Migration of active projects and billing milestones
  • Configuration of utilization and margin dashboards
  • Training for consultants, project managers, and finance

Results Achieved

19% improvement in average project margins

Faster and more accurate client billing

Improved utilization visibility across teams

Life After Go-Live

Leadership now reviews utilization and margins weekly instead of monthly. The firm improved cash flow predictability and scaled project delivery without adding finance overhead.

Best For

Consulting and professional services firms that need real-time visibility into utilization, billing, and project profitability without complex ERP licensing.

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